Week 10 - Quiz Module 9, Unit Three

Directive:

1. Answer quiz questions in course journal
2. Submit for instructor review when quiz is completed
3. Pen must be used
4. Title of quiz must be used
5. Add the text page number or outside resource used to influence your answer(s).

Questions

1. How do you set up a letter? Diagram and narrative required
2. What courtesy titles should be used?
3. How should you set up memos? Diagram and narrative required
4. When do you send a letter? When do you send an memo?
5. What letter format do you prefer? Why
6. What are the differences between block format for letters and the formats for memos?