COURSE SYLLABUS
CENTRAL STATE UNIVERSITY
DEPARTMENT OF BUSINESS ADMINISTRATION
COLLEGE OF BUSINESS AND INDUSTRY
Course Information
Document Date: Fall2009
Course Name: Business Communications
Course Number: 2260-02
Course Prerequisites: N/A
Credit Hours: 3
Classroom Location: Smith Hall 229, Third Floor Computer Classroom
Class Time and Day: M/W/F 11:00AM
Instructor Information
Name: Annette Lorenzo
Instructor’s Office Room Number: Wesley Hall #337
Instructor’s Office Telephone Number: 937-776-6410
Instructor’s e-mail address: alorenzo2@aol.com
Instructor’s Office Hours: 8:00/9:00 AM – M/T/W/TH/F, 1:00 – 2:00 M/T/W/TH/F
Biographical Statement:
Professor Lorenzo has a MPA and an undergraduate degree in Social Sciences. She has taught grades K-12, undergraduate and graduate level courses. With almost 15 years of higher educational experience in departments of Physical Education, Business, Sociology, Psychology and General Education she is well verse in classroom management and student relationship building.
Required Texts and Materials
Textbooks and Supplies:
Locker O. Kitty, Kennedy, Kaczmarik Kyo Stephen, Business Communication -Building Critical Skills. McGraw - 2007.
Central State Universities Student Handbook
A paperback dictionary, available at the bookstore.
One 3-ring binders or folders (one for your portfolio, one for your journal).
External Flash Drive
Computer - Course Blog membership
Journal/pen
Electronic Course Management Tool:
Blackboard -Central State University Blackboard tool - http://centralstate.blackboard.com/webapps/blackboard/content/contentWrapper.jsp?content_id=_7306_1&displayName=Learning+Community+Course+Syllabuses&course_id=_677_1&navItem=content&href=http://centralstate.blackboard.com/webapps/portal/frameset.jsp
Blackboard - Mandatory Student Training session attendance
Course Face book
Course Blog
Student Email Address - One personal and One CSU student email address is required to be submitted by student
MyCSU account
Power Point
MS Word 2007 version
Course Description
This CSU Business Communication course is an introduction to current business communication practices to include computer skills for written reports, and oral presentations. Emphasis is placed on current technology as used in contemporary business, as well as clear, concise, accurate, thorough and truthful written and oral communication.
Course Objectives/Learning Outcomes
Upon successful completion of this course, the student shall:
LEARNING OUTCOMES ,TOOLS, ASSESSMENT
Document Date: Fall2009
Course Name: Business Communications
Course Number: 2260-02
Course Prerequisites: N/A
Credit Hours: 3
Classroom Location: Smith Hall 229, Third Floor Computer Classroom
Class Time and Day: M/W/F 11:00AM
Instructor Information
Name: Annette Lorenzo
Instructor’s Office Room Number: Wesley Hall #337
Instructor’s Office Telephone Number: 937-776-6410
Instructor’s e-mail address: alorenzo2@aol.com
Instructor’s Office Hours: 8:00/9:00 AM – M/T/W/TH/F, 1:00 – 2:00 M/T/W/TH/F
Biographical Statement:
Professor Lorenzo has a MPA and an undergraduate degree in Social Sciences. She has taught grades K-12, undergraduate and graduate level courses. With almost 15 years of higher educational experience in departments of Physical Education, Business, Sociology, Psychology and General Education she is well verse in classroom management and student relationship building.
Required Texts and Materials
Textbooks and Supplies:
Locker O. Kitty, Kennedy, Kaczmarik Kyo Stephen, Business Communication -Building Critical Skills. McGraw - 2007.
Central State Universities Student Handbook
A paperback dictionary, available at the bookstore.
One 3-ring binders or folders (one for your portfolio, one for your journal).
External Flash Drive
Computer - Course Blog membership
Journal/pen
Electronic Course Management Tool:
Blackboard -Central State University Blackboard tool - http://centralstate.blackboard.com/webapps/blackboard/content/contentWrapper.jsp?content_id=_7306_1&displayName=Learning+Community+Course+Syllabuses&course_id=_677_1&navItem=content&href=http://centralstate.blackboard.com/webapps/portal/frameset.jsp
Blackboard - Mandatory Student Training session attendance
Course Face book
Course Blog
Student Email Address - One personal and One CSU student email address is required to be submitted by student
MyCSU account
Power Point
MS Word 2007 version
Course Description
This CSU Business Communication course is an introduction to current business communication practices to include computer skills for written reports, and oral presentations. Emphasis is placed on current technology as used in contemporary business, as well as clear, concise, accurate, thorough and truthful written and oral communication.
Course Objectives/Learning Outcomes
Upon successful completion of this course, the student shall:
LEARNING OUTCOMES ,TOOLS, ASSESSMENT
Outcome 1 Gain a broad view of Business Communication
Tools - Face book, Blackboard, Blogs, Newspapers, Twitter, Magazines, Library
Assessment - Exams, Discussion
Outcome 2 Design and present written and oral documents
Tools - Power Point, Debates Presentation, You Tube
Assessment - Exams Discussions
Outcome 3 Write Effective, and positive business messages and reports
Tools - MS Word, Excel, Power Point, Email, Face book, Blog, Blackboard
Assessment - Individual and Group Oral Presentation
Outcome 4 Analyze and organize business information
Tools - Newspapers, Blogs, Fiscal reports, Journals
Assessment - Letters, Memos, Resume
Outcome 5 Think and write critically
Tools - Online lectures/quizzes, Discussion questions, class discussion
Assessment - Final Project
Course Content/Topics
· Online Communication Methods
· Technology in Business
· Basic Business Grammar
· Formal & Informal Communication Methods
· Oral Presentation Strategies
· Non Verbal Communication
· Resume (online/traditional)
· Organizational Structure Communication Guidelines
· Personal vs. Company Speak
· External & Internal Communication Channels
Course Schedule/Calendar
Week
Dates
General Topic/Reading/Assignment/Paper/Exam
WEEK 1 8/17
Ice-Breaker, Syllabus Review, Blog Following, Face book Fan, Text Review, Key Concept, Library Visit, Student Handbook Review, Office Visit, First entry into course journal
Ice-Breaker, Syllabus Review, Blog Following, Face book Fan, Text Review, Key Concept, Library Visit, Student Handbook Review, Office Visit, First entry into course journal
WEEK 2 8/24
Blackboard Training, Office Visit, Student Bio, Review of writing skills, How to Read A Book – Lecture and Exercise, Business vs. Personal Communication, Syllabus Quiz
Blackboard Training, Office Visit, Student Bio, Review of writing skills, How to Read A Book – Lecture and Exercise, Business vs. Personal Communication, Syllabus Quiz
WEEK 3 8/31
Role Playing Exercise, Grammar Drills
Role Playing Exercise, Grammar Drills
WEEK 4 9/07
Holiday (Four day week) 9/08 Tues
Review of MS/Power Point tool, Review of internal and external communication methods
Review of MS/Power Point tool, Review of internal and external communication methods
WEEK 5 9/14
First Interim Grades Due, Developing Critical Thinking Lecture and Exercise, Debate Exercise
First Interim Grades Due, Developing Critical Thinking Lecture and Exercise, Debate Exercise
WEEK 6 9/21
Online Classroom – 9/23, Letter Writing
Online Classroom – 9/23, Letter Writing
WEEK 7 9/28
Business Journal/Magazine Review
WEEK 8 10/05 (Four Day Week) Fall Break 10/9 Friday
Mid Term Exam, pre-exam drills, review of course journal, Business Plan Design, Guest Speaker WEEK 9 10/12 (Four Day Week) Holiday 10/12
How to develop Presentation Skills, Developing a professional image,
Business Journal/Magazine Review
WEEK 8 10/05 (Four Day Week) Fall Break 10/9 Friday
Mid Term Exam, pre-exam drills, review of course journal, Business Plan Design, Guest Speaker WEEK 9 10/12 (Four Day Week) Holiday 10/12
How to develop Presentation Skills, Developing a professional image,
WEEK 10 10/19 (Four Day Week. Career Day off
Second Interim Grade Due, Career Day 10/21, Advancing writing skills
Second Interim Grade Due, Career Day 10/21, Advancing writing skills
WEEK 11 10/26
Refresher Drills – Sentence Structure/Grammar, Begin Final project (Ms Word documents and Power Point)
Refresher Drills – Sentence Structure/Grammar, Begin Final project (Ms Word documents and Power Point)
WEEK 12 11/02
Leadership Communication
Leadership Communication
WEEK 13 11/09
Course topic review
Course topic review
WEEK 14 11/16
Final Paper =Oral Presentations
Final Paper =Oral Presentations
WEEK 15 11/23 (Two Day Week)
Final Paper = Oral Presentations
*11/25 – 11/29 = Thanksgiving Holiday Break
WEEK 16 11/30
Students Evaluation of Faculty,
Final Paper = Oral Presentations
*11/25 – 11/29 = Thanksgiving Holiday Break
WEEK 16 11/30
Students Evaluation of Faculty,
WEEK 17 12/07
FINAL EXAM WEEK – Schedule to be announced
Course Policies
Evaluation Policy:
The following activities/methods will be used to evaluate students:
1. Exams: Two exams (Mid Term & Final)
2. Quizzes: Four pop quizzes (online)
3. Oral Presentation: Final Exam Presentation (Power Point/MS Word Document)
4. Homework and Assignments: Online/Traditional, Individual and Group
5. Participation: Verbal/Technical/Student Handbook/Homework/Meetings with Professor/Retreats/Attendance/Small Groups/Study Tables
6. Class Demeanor: Student behavior in class will also be evaluated in determining the final grade. The student is expected to behave and perform in a professional manner (e.g. be punctual, dress appropriately especially on Wednesdays and be attentive during class). Respect the rights of all participants by turning off any device that could cause a disturbance during class (this includes pagers, cell phones and personal alarms). Negative behavior patterns in class (e.g. unexcused absences, tardiness, class disruptions, wearing hats, eating, drinking, smoking and sleeping) could result in a reduction of up to 10% of a student’s final grade.
Grading Policy:
The student’s final grade for the course will be calculated as follows:
Activities/ Evaluation Methods (Points)
Exams 400
Quizzes 200
Homework and Assignments 200
Participation/Class Demeanor 100
Other 100
Total 1000 points
---------------------------------------------------------------
The final letter grade will be based on the following scales:
Points
Letter Grade Interpretation
90 – 100 A Superior (Very High)
80 – 89 B Above Average (High)
70 – 79 C Average (Satisfactory)
60 – 69 D Below Average (Low/Poor Work)
Below 60 F Failure
Attendance Policy:
Regular class attendance is required and necessary in this course. When the number of unexcused absences exceeds __3__ (insert credit hours), the student will automatically receive an F in this course. This is a university policy and there are no exceptions (see University Catalogue).
Tardiness/Lateness Policy:
Excusive tardiness will result in a 10% reduction in total accumulation of points. Professor reserves the right to prohibit any students from entering the classroom, five minutes after the assigned beginning time of class. Students will not attempt to justify their tardiness/lateness, and if said student attempt to do so, the Professor will view this as student misconduct.
Academic Integrity/Honesty Policy: Academic dishonesty in any shape or form will not be tolerated. Written or other work submitted by a student must be the product of his/her own efforts. Plagiarism, cheating and other forms of academic dishonesty, including dishonesty involving computer technology and cell phones, are prohibited. Students caught engaged in any form of academic dishonesty will automatically receive an F in the course.
ADA Policy:
CSU provides individuals with disabilities reasonable accommodations to participate in educational programs, activities and services. Students with disabilities requiring accommodations to participate in class activities or meet course requirements should contact the Office of Student Disability for their CSU accommodation letters. It is the student’s responsibility to obtain and present the accommodation letter to the instructor
at the beginning of the semester.
Instructional Methods:
This course will be a paperless course. Students are required to view the mastering of basic technological skills as mandatory core skill base to pass this course. Online classrooms will be conducted and should be viewed equal to the face-to-face class environment both in assignment weight and time frame to perform task. The professor will conduct an online evaluation drill two weeks in the course to secure students are not dysfunctional in this learning modality model. Study table attendance will be mandatory if student is found to be deficient in function within a ‘blended’ technical classroom.
Amendments to Syllabus:
This syllabus provides a general plan for the course. The instructor reserves the right to amend this syllabus at any time. Any such change will be announced, and if practical, distributed in class. As with all other class requirements, the student is responsible for being present to receive such changes.
August 7, 2009
FINAL EXAM WEEK – Schedule to be announced
Course Policies
Evaluation Policy:
The following activities/methods will be used to evaluate students:
1. Exams: Two exams (Mid Term & Final)
2. Quizzes: Four pop quizzes (online)
3. Oral Presentation: Final Exam Presentation (Power Point/MS Word Document)
4. Homework and Assignments: Online/Traditional, Individual and Group
5. Participation: Verbal/Technical/Student Handbook/Homework/Meetings with Professor/Retreats/Attendance/Small Groups/Study Tables
6. Class Demeanor: Student behavior in class will also be evaluated in determining the final grade. The student is expected to behave and perform in a professional manner (e.g. be punctual, dress appropriately especially on Wednesdays and be attentive during class). Respect the rights of all participants by turning off any device that could cause a disturbance during class (this includes pagers, cell phones and personal alarms). Negative behavior patterns in class (e.g. unexcused absences, tardiness, class disruptions, wearing hats, eating, drinking, smoking and sleeping) could result in a reduction of up to 10% of a student’s final grade.
Grading Policy:
The student’s final grade for the course will be calculated as follows:
Activities/ Evaluation Methods (Points)
Exams 400
Quizzes 200
Homework and Assignments 200
Participation/Class Demeanor 100
Other 100
Total 1000 points
---------------------------------------------------------------
The final letter grade will be based on the following scales:
Points
Letter Grade Interpretation
90 – 100 A Superior (Very High)
80 – 89 B Above Average (High)
70 – 79 C Average (Satisfactory)
60 – 69 D Below Average (Low/Poor Work)
Below 60 F Failure
Attendance Policy:
Regular class attendance is required and necessary in this course. When the number of unexcused absences exceeds __3__ (insert credit hours), the student will automatically receive an F in this course. This is a university policy and there are no exceptions (see University Catalogue).
Tardiness/Lateness Policy:
Excusive tardiness will result in a 10% reduction in total accumulation of points. Professor reserves the right to prohibit any students from entering the classroom, five minutes after the assigned beginning time of class. Students will not attempt to justify their tardiness/lateness, and if said student attempt to do so, the Professor will view this as student misconduct.
Academic Integrity/Honesty Policy: Academic dishonesty in any shape or form will not be tolerated. Written or other work submitted by a student must be the product of his/her own efforts. Plagiarism, cheating and other forms of academic dishonesty, including dishonesty involving computer technology and cell phones, are prohibited. Students caught engaged in any form of academic dishonesty will automatically receive an F in the course.
ADA Policy:
CSU provides individuals with disabilities reasonable accommodations to participate in educational programs, activities and services. Students with disabilities requiring accommodations to participate in class activities or meet course requirements should contact the Office of Student Disability for their CSU accommodation letters. It is the student’s responsibility to obtain and present the accommodation letter to the instructor
at the beginning of the semester.
Instructional Methods:
This course will be a paperless course. Students are required to view the mastering of basic technological skills as mandatory core skill base to pass this course. Online classrooms will be conducted and should be viewed equal to the face-to-face class environment both in assignment weight and time frame to perform task. The professor will conduct an online evaluation drill two weeks in the course to secure students are not dysfunctional in this learning modality model. Study table attendance will be mandatory if student is found to be deficient in function within a ‘blended’ technical classroom.
Amendments to Syllabus:
This syllabus provides a general plan for the course. The instructor reserves the right to amend this syllabus at any time. Any such change will be announced, and if practical, distributed in class. As with all other class requirements, the student is responsible for being present to receive such changes.
August 7, 2009
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